Privacy policy

Last updated 15 November 2026. Kindled Light Ltd, Auckland. Privacy contact: hello@can-we-do-it.co.nz.

What we collect

The property address you search, the Council property reference you select, your project answers, your email address, any documents you upload, payment confirmation from Stripe (not your card details), and how you use the website, such as the pages you visit and the steps you complete in the property check.

Property map lookups

To find your property and its public map information, we send the address you type and the property reference you select to Auckland Council's public map service. We do not send anything that identifies you, such as your name, email address, project answers or documents, and we do not contact Council staff about your project.

Who we share personal information with

• Stripe processes your payment.
• WebHostingNZ hosts our website, order records and uploaded documents on servers in Auckland.
• Our email service delivers your report link.
• Google (Google Analytics and Google Tag Manager) receives information about how you use the website, such as the pages you visit, the steps you complete, your device and browser, and your approximate location. We do not send Google your email address, project answers or documents.
• Anthropic, the company behind the Claude AI model, receives the documents you upload for a council records review, along with the property address and your project answers. Its AI prepares a draft review for us, and a person checks every point before we send you a reviewed report. We do not send Anthropic your email address. Under Anthropic's commercial terms, it may not use your documents to train its AI models.

We do not sell your information or use it for advertising.

Information sent overseas

Google and Anthropic are based in the United States, so information we share with them is processed overseas, where privacy laws may differ from New Zealand's. We use both under their business terms, which include confidentiality and security commitments.

Cookies

Google Analytics uses cookies to tell visits apart and measure how the website is used. You can block or delete cookies in your browser settings, or use Google's opt-out browser add-on. The property check works without them.

How long we keep it

Uploaded documents: 90 days after payment, then deleted (backups up to one further month). Reports: online link for 72 hours; stored copy kept for 90 days. Order and payment records: kept as long as required for tax and accounting records. Website usage data: up to 14 months in Google Analytics.

Your rights

Under the Privacy Act 2020 you can ask to see or correct the personal information we hold about you. Email hello@can-we-do-it.co.nz. You can also contact the Office of the Privacy Commissioner.