Terms of service

Last updated 12 November 2026. Provided by Kindled Light Ltd, Auckland, New Zealand. Contact: hello@can-we-do-it.co.nz

What we provide

Can We Do It? gives early, property-specific guidance for home projects in Auckland. We combine public Auckland Council map information with the answers you give us and produce a report that lists likely issues and suggests a plan of action.

What the report is not

The report is preliminary guidance. It is not a council decision or consent, legal advice, a survey, a building inspection, engineering or design advice, or a guarantee that work is allowed or will be approved. Council records and rules change, and maps can be incomplete. Confirm your project with Auckland Council and suitably qualified professionals before you commit money or start work.

Prices and payment

The instant report costs NZ$19.99 per project. The document review add-on costs NZ$49 per order. Prices include GST. Payment is processed by Stripe; we do not see or store your card details.

Delivery

Instant reports are generated automatically after payment and are shown on screen and emailed to you. We review reports after delivery and may correct or withdraw a report that contains an error, in which case we will send you a corrected version. Document review reports are prepared by a person and sent within 24 hours of payment. Report links are available for 72 hours. We keep reports for 90 days and can send a new link on request. Save a PDF copy for your records.

Your information and documents

You must only upload documents you are entitled to share. We keep uploaded documents for 90 days after payment and then delete them; our host's backups may hold copies for up to one further month. See our Privacy Policy.

Refunds

If the report could not be produced or is materially wrong for the property you selected, contact us within 30 days and we will correct it or refund you. Nothing in these terms limits your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

Liability

To the extent the law allows, our total liability for any report is limited to the amount you paid for it.

Contact

hello@can-we-do-it.co.nz